Returns & Exchanges Policy

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Thank you for shopping at The Tree Knot. We take great pride in the quality of our craftsmanship. Because our products are [made-to-order / uniquely handcrafted], we maintain a strict return policy.

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1. No Returns or Refunds

Except as provided in Section 2 below, all sales are final. We do not accept returns or offer refunds for change of mind, personal preference, or accidental orders. Please review your order carefully before completing your purchase.

2. Replacements for Defects or Damages

We only replace items if they are defective or damaged upon arrival. If you believe your product is defective, please contact us within [e.g., 7 days] of receiving your order with the following information:

• Your Order Number

• A brief description of the defect

• Clear photos of the damaged item and the packaging

Once we receive and inspect your claim, we will notify you of the approval or rejection of your replacement. If approved, a replacement of the same item will be processed and shipped to you at no additional cost.

3. Natural Variations

Please note that because our products are made from [wood/natural materials], natural variations in grain, color, and texture are to be expected. These unique characteristics are not considered manufacturing defects and do not qualify for a replacement.

4. Shipping

If a replacement is authorized, we will provide instructions on whether the defective unit needs to be returned to us. If a return of the defective item is required, The Tree Knot will cover the return shipping costs for approved defect claims.

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Contact Us

If you have any questions regarding our policy or need to report a defect, please reach out to us at:

Email: info@thetreeknot.com Website: www.TheTreeKnot.com